Having faced this issue with an organization of 48 economic development practitioners across 11 states, we have developed a strong appreciation for the impact a well-designed, properly executed contact management system can have on the success of the organization.

The challenge many economic development organizations face is finding the right fit for their operation (as a former boss used to say -- "no need to drive a pin with a sledgehammer") and working through the customizations to make the tool work how the organization wants to work and not the other way around.

ED Solutions, Inc. has helped a number of economic development organizations find the right system.  We start by helping the organization think through their office needs, the goals for such a system and the various functionalities of the system in order to accomplish their objectives.  We also support economic development organizations find the right contact management system tool itself and the right vendor.

A number of questions need answered before the right tool can be identified, including;
-Will all staff work only on line or do they need a client (desktop) version?
-How many people in the organization and how many outside (e.g., allies) will need access?
-What sort of reports does the system need to generate?
-Will the system be used for business recruitment and business retention?
-What is the current system (rolodexes don't count :) ) and how will the data get populated in the new system?

Please Contact Us to see how we can help your organization.